Information Technology Specialist (2210)
Federal Resume Guide

A Information Technology Specialist is a federal position in the 2210 occupational series. Develops, delivers, and supports IT systems and services. Positions involve IT project management, systems analysis, applications software, data management, network services, operating systems, information security, and customer support. These positions are typically found at GS-5 through GS-15 grade levels.

For a GS-15 Information Technology Specialist position, you typically need one year of specialized experience equivalent to the GS-14 level, demonstrating the knowledge, skills, and abilities required for the position.

The key Knowledge, Skills, and Abilities (KSAs) for Information Technology Specialist positions include: Knowledge of IT principles, concepts, methods, and practices; Skill in systems analysis, design, and implementation; Ability to troubleshoot and resolve complex technical issues; Knowledge of cybersecurity principles and best practices; Skill in project management and technical documentation. These competencies are evaluated during the federal hiring process and should be demonstrated in your resume.

Yes, military veterans often successfully transition to Information Technology Specialist positions. Common military backgrounds that translate well include: Signal Corps Officers (25-series) with network and communications experience; Cyber Operations Specialists (17-series) with security clearances; Information Systems Technicians from Navy/Coast Guard; Communications-Electronics Officers from Marine Corps. Veterans may also be eligible for preference points in the hiring process.

Your federal resume for a Information Technology Specialist position should include: (1) Detailed accomplishments demonstrating each required KSA; (2) Specific metrics such as budgets managed, projects completed, and team sizes; (3) Hours worked per week for each position; (4) Supervisor contact information; (5) Salary and grade information for previous federal positions; (6) Relevant certifications and training.