Privacy Policy

Appecho Labs LLC ("Company," "we," "us," or "our"), operating as JobMatchPro, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at jobmatchpro.com (the "Service").

Appecho Labs LLC
Alexandria, VA 22304
United States

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account or use our Service, we may collect:

• Account Information: Email address, name, and password when you create an account
• Resume Data: Employment history, education, skills, certifications, and other information you enter into your federal resume, including sensitive information such as veteran status, citizenship status, and supervisor contact information
• Payment Information: When you make a purchase, our payment processor (Stripe) collects your payment card details. We do not store your full credit card number on our servers
• Communications: Information you provide when you contact us for support or feedback

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: Browser type, operating system, device type, and unique device identifiers
• Log Data: IP address, access times, pages viewed, and the page you visited before navigating to our Service
• Usage Data: Features used, actions taken, and time spent on the Service
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect and track information and to improve and analyze our Service

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: To create and manage your account, process your resume data, and deliver the features you request
• AI-Powered Features: To provide AI compliance auditing and resume analysis using third-party AI services (OpenAI). Your resume content may be sent to these services for processing
• Process Payments: To process transactions and send related information including purchase confirmations and invoices
• Communicate with You: To send service-related notices, respond to your inquiries, and provide customer support
• Improve Our Service: To understand how users interact with our Service, identify issues, and develop new features
• Security and Fraud Prevention: To detect, prevent, and address technical issues, security threats, and fraudulent activity
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Sharing of Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Supabase: Database hosting and authentication services (data stored in the United States)
• Stripe: Payment processing (PCI-DSS compliant)
• OpenAI: AI-powered resume analysis and compliance auditing
• Google Analytics: Website analytics and usage tracking
• Vercel: Website hosting and content delivery

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records for a reasonable period (typically 7 years for financial records)

You may request deletion of your account and associated data at any time by contacting us at support@jobsmatchpro.com.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL (HTTPS)
• Encryption of data at rest in our databases
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• Secure authentication mechanisms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

6.1 Rights for All Users

All users of our Service have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time

6.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our business purpose for collecting the information, and the categories of third parties with whom we share the information
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
• Right to Correct: You have the right to request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising
• Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of sensitive personal information (such as veteran status) to purposes necessary to provide the Service
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise your California privacy rights, please contact us at privacy@jobmatchpro.com or submit a request through your account settings. We will verify your identity before processing your request.

6.3 Virginia Residents (VCDPA)

If you are a Virginia resident, you have rights under the Virginia Consumer Data Protection Act, including the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of targeted advertising, sale of personal data, and profiling.

6.4 Other State Privacy Laws

Residents of Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights. Please contact us to exercise any applicable rights under your state's privacy law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Types of cookies we use:

• Essential Cookies: Required for the Service to function properly (authentication, security)
• Analytics Cookies: Help us understand how visitors interact with our Service (Google Analytics)
• Functional Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our Service does not currently respond to Do Not Track signals.

8. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us (such as USAJOBS.gov). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. International Users

Our Service is primarily intended for users in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using the Service, you consent to the transfer of your information to the United States and acknowledge that data protection laws in the United States may differ from those in your country.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland: We rely on your consent and our legitimate interests as legal bases for processing your personal data. You have the right to withdraw consent at any time and to lodge a complaint with your local data protection authority.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

For material changes, we will provide notice through the Service or by sending you an email. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: